Services Provided

The DOR offers vocational rehabilitation services primarily through Community Rehabilitation Programs (CRPs) and Individual Service Providers (ISPs).

Types of Providers

Community Rehabilitation Programs (CRPs):

CRPs are community based organizations that the DOR contracts with to provide vocational rehabilitation services. Each CRP is required to be certified and accredited before it can provide services to DOR consumers.

CRPs provide many assistive services for DOR consumers. Here are the four core categories:

  • Assessment Services
  • Training Services
  • Job Related Services
  • Support Services

Every category contains the following items:

  • specifications
  • staffing qualifications
  • reporting requirements
  • standard authorization
  • certification / accreditation
  • definitions
  • referral / intake
  • performance indicators
  • payment

Supported employment (SEP) services are intended for individuals with the most significant disabilities who need additional support to find, train for and/or keep community-integrated employment.

Details on Supported Employment services

Individual Service Providers (ISPs):

ISPs are independent contractors who assist individuals with disabilities to participate in vocational rehabilitation services and to achieve and maintain an employment outcome.

The DOR defines independent contractors as an individual:

  • who establishes his / her own working hours
  • who procures his / her own tools, equipment or licenses necessary for his / her work
  • whose service and completion of work are delivered in a stipulated period of time for an agreed-upon amount

An ISP must personally provide direct services to a DOR consumer. He / she may not subcontract services to any other individual or entity.

More information on Individual Service Providers