Vocational Rehabilitation Policy and Resources Division (VRP&RD) Structure

Centralized Services

This section provides staff support to the Deputy Director and technical assistance to the district offices. Section responsibilities include: case service expenditure tracking and budget monitoring; service and production trends and evaluation; regulation development, monitoring reviews of field clerical operations for effectiveness and compliance, staff and consumer grievance oversight and review; and analysis of legislation affecting Department operations.

To contact this section, e-mail them at centsvs@dor.ca.gov, or telephone them at (916) 558-5465.

Medical Services

This Section is responsible for providing technical advice and assistance to management on policies related to the medical aspects of the vocational rehabilitation program. The Section serves as liaison to statewide health provider agencies and organizations, and it oversees quality assurance in the delivery of medical services to consumers, including monitoring standards and adherence to regulations, administrative procedures and medical procedure codes and rates. The Section supervises medical consultants throughout the State, who provide medical consultation on individual cases upon request of rehabilitation counselors.

Community Resources Development

This section certifies community-based programs and provides technical consultation to those programs. It also administers grants to establish and improve community-based programs.

To contact this section, e-mail them at crdsinfo@dor.ca.gov, or telephone them at (916) 558-5445 (Voice).

Mobility Evaluation Program (MEP)

This program provides evaluations to determine the minimum safe vehicle and equipment needs of DOR consumers who want to drive, and provides recommendations for modifying vehicles and drivers training. MEP also assists consumers to determine the wheelchair that best meets their vocational, personal, and physical needs. In addition to driving and wheelchair evaluations, MEP staff also provides passenger evaluations (for non-drivers), assistive technology consultations, and Rehabilitation Technology training to DOR staff through our Staff Development Section.

Collaborative Services

Collaborative Services is responsible for coordination of the Department's efforts with state and local education agencies, state and local mental health agencies and the Department of Developmental Services and Regional Centers. On the state level, the section coordinates planning, policy, and procedures for delivery of transition services to students with disabilities, who are consumers of the Department, with the California Department of Education and the Chancellor's Office of the California Community Colleges. Coordination of local cooperative programs with various agencies is also provided. These agencies include: mental health agencies, secondary education agencies, adult schools, Regional Occupational Centers and Programs, community colleges, state universities, Regional Centers and Traumatic Brain Injury (TBI) service agencies and programs.

To contact this section e-mail them at cssinfo@dor.ca.gov, or telephone them at (916) 558-5415.

Educational Cooperative Unit

This unit addresses the area of transition from school to work for students with disabilities. Through the mechanism of third party contracting, funds are provided for disabled students who need unique vocationally oriented services. This unit contracts, monitors, and coordinates services with education agencies providing vocational services to students with disabilities.

Human Services Cooperative Programs

This unit works with the State Department of Mental Health to monitor contracts and coordinate the delivery of, and support for, vocational rehabilitation services to persons with psychiatric disabilities. Individuals with psychiatric disabilities are served through contracts between the Department of Rehabilitation and County Mental Health delivery systems.

Workforce Development

The Workforce Development Section (WDS) develops and coordinates linkages with the business community in order to increase meaningful employment opportunities for individuals with disabilities. These linkages with public and private sector employers help to increase the awareness of the business community on the benefits of hiring individuals with disabilities. WDS works collaboratively with the business community to develop strategies to increase the quantity and quality of employment of individuals with disabilities. WDS also provides employment information, resource materials, technical assistance and training to Department field staff for the successful implementation of local employment strategies. WDS bridges the gap between the business community and DOR's consumer base through the development and distribution of labor market information, employment trends, internship opportunities and access and accommodation information.

To contact this section e-mail them at wdsinfo@dor.ca.gov, or telephone them at (916) 558-5400 (Voice) or (916) 558-5403 (TTY).

Social Security Programs Section

The Social Security Programs Section (SSPS) establishes working relationships and partnerships with other agencies to assist in the provision of Vocational Rehabilitation (VR) services to beneficiaries of Supplemental Security Income and/or Social Security Disability Insurance (SSI/SSDI). The SSPS is responsible for the overall administration of the Social Security Administration (SSA)/VR Cost Reimbursement Program which provides a significant source of program revenue to the California Department of Rehabilitation (CDOR). The Section is also a resource on Social Security Work Incentives, the Ticket To Work Program (TTW) and other available consumer benefits and services. These work incentive programs are intended to encourage beneficiaries to decrease dependence on SSDI/SSDI benefits while at the same time increasing their own independence through opportunities to obtain meaningful employment without premature termination of needed health benefits. SSPS manages the daily operation of a toll-free line where staff responds to TTW inquiries from the public and refers potential DOR SSI/SSDI applicants to appropriate DOR field offices.

For more information about the Ticket To Work Program or SSPS, you may call toll-free 1-866-449-2730 or email ttwinfo@dor.ca.gov.