Air Carrier Access Act
The Air Carrier Access Act (ACAA, 49 U.S.C. 41705) prohibits discrimination by U.S. and foreign air carriers on the basis of physical or mental disability. The Department of Transportation, in interpreting and implementing the ACAA, issued a rule (14 CFR Part 382) in 1990 setting forth the standards of service which U.S. air carriers are expected to provide disabled individuals. That rule will be amended to cover foreign air carriers, which became subject to the ACAA on April 5, 2000.
Full Text of the Law:
Resources and Compliance
For more information or to file a complaint, contact:
Aviation Consumer Protection Division
U.S. Department of Transportation
400 Seventh Street, S.W.
Room 4107, C-75
Washington, D.C. 20590